What’s your tone of voice - playful, bold, or blandly safe? Does your message spark a reaction - or does it fade into the background? If someone summed up your USP in one line, would it sound like anyone else’s? This is where brand positioning and identity guidelines matter. They don’t just keep your fonts and colours neat - they define your personality, the way you speak, and how you connect.

TOMS’ story is a testament to the impact of storytelling in business. Sharing your brand's story can create a deeper emotional connection with your audience and drive meaningful engagement.

You know how it goes—some entrepreneurs dive into their brands headfirst because they're totally passionate about what they're doing, while others are all about making bank. But over time, as you're busy running the show, it's easy for the focus to shift and for certain parts of your brand to get a little neglected.

As we step into a new year, let's embrace a journey of reflection, weaving through the highs, lows, and invaluable lessons that shaped our path in 2023. Consider the impact you've made along the way and envision the positive ripples you'll create in the year ahead.

The truth is, no one likes to be left on the shelf. Being overlooked often boils down to poor brand design (aside from price). Bad design can drastically impact sales in various negative ways. On the flip side, great designs compel customers to grab your product and make a purchase.